FAQ

Common moving questions

Practical answers before moving day.

How much notice should I give?

Around 48 hours is recommended where possible. Same-day work may be available depending on the schedule.

Do you provide free quotes?

Yes. Quote requests are no-obligation.

What truck sizes are available?

The fleet includes 7, 10, 12-tonne trucks and 12-tonne high roof.

Can you move pianos and heavy furniture?

Yes, subject to access, item details and the applicable specialty handling charge.

Do you work weekends?

Weekend work can be arranged. Sunday and public-holiday surcharges may apply.

What should I tell you before the move?

Inventory, access, stairs, lifts, long carries, special items, pickup and destination, and your preferred date.

Are you insured?

Yes. Index Logistics carries Goods in Transit and Public Liability insurance. Contact us if you need details about the cover that applies to your move.

Which areas do you service?

We service Perth metropolitan areas and surrounding suburbs, with regional WA moves available by arrangement. Contact us with your pickup and destination suburbs to confirm availability.

How are removalist charges calculated?

Charges depend on the truck and crew required, moving time, travel and any applicable specialty or access charges. See our Rates page or request a quote for current pricing.

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